Cornwall Manor earned a “5-Star” ranking, the highest rating a continuing care retirement community can receive from the Life Services Network “Confidence Satisfaction Survey.” The 5-Star ranking consists of three components: Performance (services, staff and management, health and programs); Distinction (services and amenities, quality of life, wellness and safety/security); and Quality (overall satisfaction and willingness to recommend our community to others). Only 5% of all communities who participate in the survey get a 5-Star rating, according to Life Services Network.

Cornwall Manor received accreditation in 1993 from the Continuing Care Accreditation Commission. The American Association of Homes and Services for the Aging began the national Continuing Care Accreditation Commission (CCAC) on the belief that accreditation provides for the promotion and maintenance of quality and disclosure in the continuing care industry. The achievement of CCAC accreditation status indicates to the public and the continuing care industry that an accredited facility has clear, appropriate, and achievable objectives; is taking steps to ensure that its objectives are fulfilled; and is in compliance with CCAC standards.

In 2003, CCAC merged with The Commission on Accreditation of Rehabilitation Facilities (CARF). Cornwall Manor received its CARF-CCAC reaccreditation through 2008.

Memberships

The American Association of Homes and Services for the Aging (AAHSA) represents not-for-profit organizations dedicated to providing high-quality healthcare, housing and services to the nation's elderly. AAHSA organizations serve more than one million older persons of all income levels, creed and races.

The mission of Pennsylvania Association of Non Profit Homes for the Aging (PANPHA) is to promote the interests of nonprofit organizations that serve those in need of long-term care services, to enhance those organizations' ability to provide services efficiently and effectively, and to represent its member organizations through cooperative action.

Lebanon Valley Chamber of Commerce

Commitment

We are pledged to the letter and the spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support affirmative advertising and marketing programs in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status or national origin.

The American Association of Homes and Services for the Aging (AAHSA) offers an initiative titled "Quality First," as a way for aging-services providers like Cornwall Manor to state their commitment to providing quality care to help older adults live their lives to their fullest potential. Cornwall Manor has signed the Quality First covenant, which assures that we are committed to achieving excellence in the quality of care and services provided to our residents.

As a member of AAHSA, Cornwall Manor has a special stewardship responsibility to maintain continuous quality improvement, public disclosure and accountability, consumer and family rights, workforce excellence, community involvement, ethical practices, and financial integrity.